CRM hosting within usage limits
Hosted Mako workspace. Capacity and support scope follow your agreement.
YOUR MAKO MEMBERSHIP
Mako pro.
Your tools in the workspace. Your service details here.
Ongoing technical support
Submit a request or contact Mako by email.
Bug fixes & security updates
Managed by Mako as part of ongoing service.
Automated email follow-ups
Provider connection required before messages can send.
Monthly system maintenance
Performed by Mako; maintenance arrangements follow your agreement.
Data backups
Automatic snapshots need the backup worker enabled. Manual workspace export is available below.
AI helper / chatbot
Provider connection required. Workspace help guides are available now.
Minor configuration changes
Choose tools in settings or submit a Configuration change request.
Priority email support
makocrm@gmail.com. Response times follow your agreement.
Your business data
Workspace owners can download a JSON export of workspace settings, contacts, tasks, follow-ups, and support requests. This is a manual export. Scheduled snapshots are shown separately below; restoring data requires Mako assistance.
Downloads are disabled in this preview.
Automatic backup history
Daily workspace snapshots in private storage, retained for seven days after a successful new backup. This does not replace database disaster recovery or off-site backups.
No confirmed automatic backups yet.